The Retail 360 Training courses are designed to provide participants with the critical skills and expertise required to thrive in the ever-changing, fast-paced retail sector. Whether you are new to retail or an experienced professional seeking to refine your skills, this course covers both foundational elements and advanced techniques that will set you apart in the industry.
You will explore essential skills such as communication and customer service, learning how to interact effectively with customers and create lasting relationships. From there, the course delves into retail strategies, including visual merchandising, product display, and sales techniques, equipping you with the knowledge to influence customer buying decisions and enhance the overall shopping experience.
With the increasing role of technology in retail, this program emphasizes digital skills, ensuring you are well-prepared to navigate both traditional and modern retail environments. Further, participants will engage in entrepreneurship and distributor salesmanship modules, teaching you how to enhance business productivity, manage credit, and maintain relationships with trade partners. Through hands-on training and practical exercises, you'll gain real-world experience and the confidence to excel in any retail setting.
Learn how to build rapport with customers and enhance the customer experience through effective communication techniques.
Gain proficiency in using technology to optimize retail operations and marketing strategies.
Explore the fundamentals of launching and growing a successful retail business
Master customer interaction techniques that drive satisfaction and loyalty.
Understand both brick-and-mortar and digital retail strategies to maximize reach and sales.
Learn the art of product presentation and how to influence purchasing behavior.
Develop an eye for designing attractive store displays that captivate customers.
Explore innovative marketing techniques that set your retail brand apart from the competition.
Learn techniques to foster strong and mutually beneficial relationships with distributors and trade partners
Please reach us at +254708-288-360 if you cannot find an answer to your question.
This course is ideal for a variety of individuals, including:
Through hands-on training and real-world business insights, you'll gain knowledge and experience that will increase your employability in the retail industry.
Participants will acquire skills to effectively manage retail operations, covering areas such as sales, merchandising, and customer service.
Yes, the course will teach you how to master visual merchandising and product display, crucial for influencing customer decisions and increasing sales.
Absolutely! You will develop the necessary skills to excel in both physical and online retail environments.
Yes, participants will learn strategies to enhance distributor relationships and improve sales performance, particularly beneficial for those working in or aspiring to work in distributor roles.
Yes, the course will prepare you to manage the financial aspects of retail, including credit management and improving operational productivity.
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The holidays are here, and we’re excited to announce a CHRISTMAS OFFER! Register for our January-March 2025 intakes in caregiving, healthcare assistants, and more. Confirm your registration before December ends to claim this exclusive offer!! Available at all branches: Nairobi, Mombasa, Nakuru, and Eldoret. Don’t miss out!
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