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CALL: +254-718-288-360

Ujuzi Fursa Africa Training Institutes

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  • HOME
  • ABOUT US
    • About Us
    • Our Why
  • COURSES
  • CARE 360
  • INSIGHTS
    • Faq's
    • Blogs
  • OUR CALENDAR
    • Eldoret
    • Nakuru
    • Nairobi
    • Mombasa
  • REGISTER
  • CONTACT US

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Why Retail 360?

Course Description:

 The Retail 360 Training courses are designed to provide participants with the critical skills and expertise required to thrive in the ever-changing, fast-paced retail sector. Whether you are new to retail or an experienced professional seeking to refine your skills, this course covers both foundational elements and advanced techniques that will set you apart in the industry. 

 You will explore essential skills such as communication and customer service, learning how to interact effectively with customers and create lasting relationships. From there, the course delves into retail strategies, including visual merchandising, product display, and sales techniques, equipping you with the knowledge to influence customer buying decisions and enhance the overall shopping experience. 

 With the increasing role of technology in retail, this program emphasizes digital skills, ensuring you are well-prepared to navigate both traditional and modern retail environments. Further, participants will engage in entrepreneurship and distributor salesmanship modules, teaching you how to enhance business productivity, manage credit, and maintain relationships with trade partners. Through hands-on training and practical exercises, you'll gain real-world experience and the confidence to excel in any retail setting. 

Key Topics Covered:

🌟Communication Skills for Retail

🌟Essential Digital Skills for Retail Success

🌟Essential Digital Skills for Retail Success

 Learn how to build rapport with customers and enhance the customer experience through effective communication techniques. 

🌟Essential Digital Skills for Retail Success

🌟Essential Digital Skills for Retail Success

🌟Essential Digital Skills for Retail Success

 Gain proficiency in using technology to optimize retail operations and marketing strategies.

🌟Entrepreneurship

🌟Essential Digital Skills for Retail Success

🌟Entrepreneurship

 Explore the fundamentals of launching and growing a successful retail business 

🌟Customer Service

🌟Traditional & Modern Retailing Techniques

🌟Entrepreneurship

 Master customer interaction techniques that drive satisfaction and loyalty. 

🌟Traditional & Modern Retailing Techniques

🌟Traditional & Modern Retailing Techniques

🌟Traditional & Modern Retailing Techniques

 Understand both brick-and-mortar and digital retail strategies to maximize reach and sales.

🌟Product Sales & Display

🌟Traditional & Modern Retailing Techniques

🌟Traditional & Modern Retailing Techniques

 Learn the art of product presentation and how to influence purchasing behavior. 

🌟Visual Merchandising

🌟Creativity & Innovation in Retail Marketing

🌟Creativity & Innovation in Retail Marketing

 Develop an eye for designing attractive store displays that captivate customers. 

🌟Creativity & Innovation in Retail Marketing

🌟Creativity & Innovation in Retail Marketing

🌟Creativity & Innovation in Retail Marketing

 Explore innovative marketing techniques that set your retail brand apart from the competition. 

🌟Relationship Building with Trade Partners

🌟Creativity & Innovation in Retail Marketing

🌟Relationship Building with Trade Partners

 Learn techniques to foster strong and mutually beneficial relationships with distributors and trade partners 

Frequently Asked Question

Please reach us at  +254708-288-360  if you cannot find an answer to your question.

 

This course is ideal for a variety of individuals, including:

  • Aspiring Retail Sales Associates: Those looking to start or advance their careers in retail.
  • Distributors: Professionals seeking to enhance skills in merchandising, sales, and business operations.
  • Entrepreneurs: Individuals interested in starting or improving their own retail business.
  • Career Changers: Those looking to transition into the retail industry.


 Through hands-on training and real-world business insights, you'll gain knowledge and experience that will increase your employability in the retail industry. 


 Participants will acquire skills to effectively manage retail operations, covering areas such as sales, merchandising, and customer service. 


 Yes, the course will teach you how to master visual merchandising and product display, crucial for influencing customer decisions and increasing sales. 


 Absolutely! You will develop the necessary skills to excel in both physical and online retail environments. 


 Yes, participants will learn strategies to enhance distributor relationships and improve sales performance, particularly beneficial for those working in or aspiring to work in distributor roles. 


Yes, the course will prepare you to manage the financial aspects of retail, including credit management and improving operational productivity.


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